We called the customer service hotline and connected within 60 seconds. In the event you are pressed for time, connecting with a live customer service agent is rather simple. Prior to sending our message, there was a message stating a customer service representative answers customer concerns within five (5) business days. We used the online support email address listed in order to send a message relating to starting an account and closing an account.
When customers asked questions, the customer service team responded in approximately three (3) business days. Social MediaĪlthough there were several conversations between the customer service team and customers, the average response time was not optimal. If you are looking for contact information, you will need to visit the Customer Care page. In the event you need questions resolved about your individual account, you will need to sign into your account. After landing on the homepage, you have the ability to find a financial advisor or locate a Wealth Advisor, you can find out information relating to wealth management and investments, as well as ways to grow your small to large business. Morgan Stanley1585 Broadway New York, NY 10036 Official WebsiteĬustomers visiting the Smith Barney website are redirected to the Morgan Stanley client services website. Click here to leave a comment about your customer service experience. In the event you need to reach out to the customer service department, first contact your financial advisor or connect by phone, email, traditional mail or through social media. Although Smith Barney is a part of Morgan Stanley, thee levels of customer service are still the same.
During the financial collapse of 2008, Smith Barney was sold to Morgan Stanley as a part of a joint venture with Citigroup. Smith Barney, better known as Morgan Stanley, is a multinational financial institution dealing primarily with wealth management. Contacting Smith Barney Customer Service Center Contacting Smith Barney Customer Service Center
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